Minimum of two (2) nights stay
Arrival time - 3:30pm (earlier if the Apartment is vacant)
Departure time - 12 Noon (can be flexible if there is no immediate arrival)
Booking must be made either through the website or via email. We will not take any reservation over the phone.
Payment can be made either by credit card on the website or via bank deposit. For bookings made via bank deposit,
a copy of the deposit slip must be scanned and emailed to the email address on the website within 2 working days
in order to confirm your booking.
A 25%, or 1-night equivalent if the rental is under 4 nights, non-refundable deposit of the total rent is required
to confirm the booking, with the balance due no later than one week prior to arrival. A damage deposit equivalent
to one night’s stay is required and must be paid along with the balance of the rental, and is refundable to you
(less any damages) not more than 7 days after departure.
We intend to keep the villa and its inventories in good working order. In case of a maintenance problem, Robbie’s
Place Tobago will strive to have the problem repaired as soon as possible after being notified. However, no refund
or rate adjustment shall be made for unforeseen failures such as the supply of electricity, water, pool filtration
systems, air conditioning, television/cable service, appliances, etc.
No refunds can be made for cancellation, but guests may use the deposit against a re-booking at a later date.
The damage deposit is used as a guarantee against any damages that may be incurred during your stay. The cost of replacement of the damaged, broken, or missing item is deducted from the damage deposit, and the balance is refunded to you.
Any furnishing, fixture, or item found in the villa that is broken, damaged, stained or missing. In the case of excessive mess or dirtiness of the villa, if additional cleaning is required, the cost of such will be deducted from the damage deposit. Please note that as the villas are all independently owned, we are required to charge for any item that is damaged, broken, stained or missing.
The housekeeper must go through the villa properly, ensuring that everything is accounted for. If something is damaged or missing, a replacement cost must be sourced.
No, at this time, pets are not allowed on the property.
Yes, it is customary, but this is purely at your discretion. If you have received excellent service, a tip for the housekeeper would be a kind gesture – the amount is up to you.
No eating or drinking in the pool, no diving in the pool. PLEASE BE ADVISED THAT USE OF THE POOL IS AT YOUR OWN RISK. WE EMPHASISE SAFETY AT ALL TIMES. ONLY PAYING GUESTS ARE ALLOWED TO USE THE POOL.
We may facilitate such a request. However, if considered, a maximum of 5 guests are allowed to use the pool at the cost of USD 60.00 per day. Additional linen will not be provided.
Non-paying guests are not allowed on the property after 9:00 pm.
Robbie’s Place Tobago and The Vintage are two separate properties. The Vintage does not have pool access. However, if a group has booked both properties (which would include both the Tan Tan and Bennett Apartments at Robbie’s Place), then persons from the same group who are resident guests at the Vintage will have access to the Swimming Pool.
Definitely, please call us to discuss further.
Until otherwise advised by the Ministry of Health, the following protocols must be followed:
